Community Guidelines
How reporting works on CheckThatCall and why the system is designed for legal safety and full automation.
Last updated: June 20, 2026
Automated processing
CheckThatCall is a fully automated directory. Spam scores, summary paragraphs, and directory listings are generated from predefined community tags and search activity — not manually reviewed editorial content. Tags are user-submitted opinions, not verified facts or legal findings.
- Spam scores recalculate automatically when new tags are submitted.
- SEO summary paragraphs are template-generated from tag statistics.
- No employee reviews individual reports before publication.
- Sitemap and directory pages update automatically from database activity.
Good-faith reporting
- Submit tags only for calls you actually received.
- Do not coordinate mass false reporting (brigading).
- Do not use bots or scripts to manipulate scores.
- Understand that tags are opinions shared with the community, not facts.
Rate limits
Automated rate limits restrict how often the same visitor can report a number. This protects against abuse and reduces legal risk from coordinated false reporting.
Removal requests
If you believe a listing causes legal concern, see our Content Removal page. We process valid requests as described there.